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The same phone numbers keep coming back: how clone operations recycle contact details

We matched contact details across every clone entry in our Warning List archive. Numbers and email domains reappear under new firm names, which suggests a small number of operations behind many warnings.

By Priya Raghavan, Reporter, investment and firms · Updated

A reporter's notebook of handwritten phone numbers beside a mobile phone
Illustrative picture. It does not depict any firm or individual named in this report.

Investigation

Scam types

Published
25 Aug 2026
Last revised
28 Aug 2026
Sources cited
6
Names named
3 on file
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Fraudsters change company names far more often than they change the telephone lines and mailboxes they work from. Reading across the clone entries published this summer, the same contact details reappear under different names — and that overlap is the most durable evidence available to a reader with two minutes and a search box.

What we did

We normalised every firm name in our archive (lower case, punctuation stripped, legal suffixes removed) and then indexed the contact details published alongside each entry: websites, email addresses and telephone numbers, reduced to digits so that formatting differences disappear. Then we looked for details appearing on more than one entry.

  • One London landline appears on three entries published across ten weeks, under three different trading names.
  • Two mailboxes on lookalike domains recur with a one-character variation between them.
  • Several domains share a hosting provider and were registered within days of each other.
  • In each case the firm being impersonated is genuinely authorised and unconnected to the approach.

What we are not saying

We are not naming individuals and we are not alleging criminal conduct. What we can show is that details published on separate warning entries overlap, and we publish the working so readers can check it. Where we approached the firms being impersonated, their responses are reflected in the entries.

What readers can do with it

Search the number, not just the name — our archive matches numbers in any format, with spaces, dashes or +44, and tells you which field matched. Then check the impersonated firm on the FCA register and call the number published there.

If money has gone: your bank first, then Action Fraud, then the Financial Ombudsman Service if the bank's answer is wrong. The FCA consumer helpline is 0800 111 6768. Every one of those routes is free, and we never refer readers to paid representatives.

Named in this report

Each file gathers every warning, published contact detail and update we hold on that name.

Firm warnings published each month

98 in this window · down 17 on the month before

  • 2Apr
  • 1May
  • 2Jun
  • 4Jul
  • 53Aug
  • 36Sept

Counted from the warning notices in our own archive. One notice can name several trading styles.

The wider record

Counts from our own archive, for context around this report. Not an estimate of fraud across the UK.

Clone firms as a share of our Warning List archive

Clone firms copy the name or details of a genuine authorised business.

106
  • Clone of an authorised firm17(16%)
  • Not recorded as a clone89(84%)

Contact details recorded against warned firms

One firm can appear in more than one row.

  • Website recorded76(35%)

    Website recorded: 76 entries
  • Phone recorded39(18%)

    Phone recorded: 39 entries
  • Email recorded85(39%)

    Email recorded: 85 entries
  • No contact details held16(7%)

    No contact details held: 16 entries

Open the data page to see how each figure is counted.

See all of our fraud data

How this report was made

Updated
3 times
Primary sources
6 sources
Following this subject
0 readers
Reader comments
0 comments

Checked against the published record

Sourcing. Every claim is tied to a published record — a regulator's notice, a court or ombudsman decision, or a document we hold. We quote a headline and a short summary and link the original.

Right of reply. Firms and people we criticise are put on notice before publication and their response is carried in the piece.

Independence. No affiliate links, no sponsored placements and no referrals to solicitors or claims firms. The only routes we point to are free. Read the full method · first published 25/08/2026

Trust and sourcing

  • Reported by

    Priya Raghavan

    Reporter, investment and firms

    Bylined
  • Approved for publication by

    Helen Marsden

    Editor

    Editor approved
  • Legal review

    Not required

    No individual or firm is criticised, so no right of reply was required.

    Not flagged for review

Source URLs behind this report

What changed in each update

First published 25 August 2026 at 07:00 · last updated 28 August 2026 at 09:00

  1. Added the current free reporting routes and clarified what the reimbursement rules do and do not cover.

    Payment Systems Regulator
  2. Checked against the source record and refreshed the figures and dates in the panels. No findings changed.

    FCA Financial Services Register
  3. First published.

    FCA Warning List
How we source and correct our reporting

Updates and change log

First published
Last updated
  1. Added the current free reporting routes and clarified what the reimbursement rules do and do not cover.

    Payment Systems Regulator
  2. Checked against the source record and refreshed the figures and dates in the panels. No findings changed.

    FCA Financial Services Register
  3. First published.

    FCA Warning List

Sources for this report

Sources for this report

  • FCA logo

    FCA Warning List additions feed

    FCA

    Contact details published on each warning page.

    Read the original source
  • FCA logo

    Financial Conduct Authority Warning List

    FCA

    Primary record of firms the FCA says may be operating without authorisation.

    Read the original source
  • FCA logo

    FCA Financial Services Register

    FCA

    Authoritative check on whether a firm is authorised and for what.

    Read the original source
  • PSR logo

    Payment Systems Regulator — APP fraud reimbursement

    PSR

    The reimbursement requirement for authorised push payment fraud.

    Read the original source
  • FOS logo

    Financial Ombudsman Service

    FOS

    Free, independent adjudication and published decision data.

    Read the original source
  • Action Fraud logo

    Action Fraud reporting service

    Action Fraud

    The UK national reporting centre for fraud and cybercrime.

    Read the original source

We link directly to the original source wherever possible. A source may update its own page after we publish; we show the date we last recorded or updated the citation.

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  • Clone firms

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House rules: comments are for readers' own experience and questions about the reporting. We remove spam, abuse and anything that names a private individual without cause. Comments containing links are held for an editor before they appear. We cannot tell you whether you have a claim, and we do not pass details to any solicitor, claims firm or representative.

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About the author

Byline portrait of Priya Raghavan

Priya Raghavan Priya tracks the FCA Warning List, clone firms and unauthorised investment promotions, and writes the reference explainers.